Forth Worth, Dallas, Denton & Plano Resource Centers on Independent Living

Centene To Offer Resources For The Disability Community Affected By COVID-19; Company Expands Support To Safety Net Organizations

Centene To Offer Resources For The Disability Community Affected By COVID-19; Company Expands Support To Safety Net Organizations
ST. LOUIS, April 16, 2020 /PRNewswire/ — Centene today announced a series of initiatives designed to support the disability community affected by the COVID-19 pandemic. These initiatives are part of Centene’s effort to ensure long-term services and supports (LTSS) providers and organizations have the immediate resources they need to care for members with disabilities and their caregivers during this time of crisis and beyond. “As a national leader in managed long-term services and supports, we recognize the unique needs and preferences of persons with disabilities go beyond medical care,” said Michael F. Neidorff, Chairman, President and CEO of Centene. “These initiatives announced today reinforce our commitment to serving all of our members equally. They are designed to make sure we are supporting the disability community, including the families, caregivers, and providers that are on the frontline.” Centene announced the following initiatives to support this population during the pandemic:
  • Establishing an Emergency Registry for members with long-term services and supports. Centers for Independent Living (CIL) partners will recruit, train, and deploy a specialized emergency in-home care workforce for members with disabilities who self-direct their Personal Attendants.
  • Establishing onsite Disability Liaisons at COVID-19 super sites. Disability Liaisons provided by local CILs within treatment facilities will advocate for and assist with functionality for patients with physical disabilities.
  • Addressing social determinants of health to support the unique needs of members with disabilities by:
    • Augmenting our service coordination activities through peer supports and skills training for members with disabilities provided by the CILs. Supports include personal protective equipment distribution, multiple weekly contacts for problem solving, and sourcing
    • Providing grants to Area Agencies on Aging for groceries and meal deliveries for members with disabilities who have had a disruption of natural supports
    • Matching funds in partnership with organizations, such as, workforce development boards and other safety net organizations, to train the direct care workforce and support unemployed individuals by preparing them for a career in health care
  • Offering access to the Provider Accessibility Initiative COVID-19 Web Series to provide timely recommendations from experts with disabilities on how providers and organizations can deliver disability-competent care during the pandemic and future emergencies.
  • As previously announced, we are also offering training and assistance to local CILs for members seeking benefits from the Small Business Administration (SBA) through the CARES Act. Trainings include webinars and additional supports to help long-term service providers and other safety net organizations gain access to government sponsored small business loans.